2020 Concessions FAQs

General Concessions FAQs

What are the new cleaning and safety protocols for concession stands?
Each concession stand has a dedicated associate to ensure frequent cleaning and disinfecting with FDA approved products. Concession stand workers require masks and PPE, including gloves. In addition, there are hand sanitizing stations at locations and lines will be socially distanced through the use of signage floor decals. Menus have been streamlined to ensure quicker service. Concessions will be cashless and as frictionless as possible.

Additionally, the condiment stations have been replaced with individually wrapped packets. Condiments are individually wrapped and distributed at concession stands at the time of purchase. Single-serve napkins will still be available on condiment tables.

Will I be able to get food?
Yes, limited food items will be available throughout the stadium for purchase.

Where can I eat and drink?
Fans are only permitted to eat and drink while seated in their assigned seat.

Can I use cash?
No, all purchases will need to be made via credit, debit card, touch-free payment or through the Panthers App. Pre-paid debit cards are accepted.

Is mobile ordering available?
Mobile ordering is available at select concession stands and concession portables through the Panthers Mobile App. Fans can order and pay from their seats and then pick up at the designated concession stand or portable.

Will there be limited menus?
Menus have been simplified to reduce points of contact with concessions staff in order to create a safer and more efficient experience. Popcorn and self-serve soda are no longer bottomless and self-serve soda stations are now operated by an attendant. Condiments are individually wrapped and distributed at concession stands at the time of purchase. Single-serve napkins will still be available on condiment tables.

Will vegetarian options be available?
Yes, vegetarian options are available.

Will beverages be sold, including alcoholic beverages?
Yes, beverage options, including alcoholic beverages, are available.

Are there changes to when fans can buy alcohol?
This year alcohol sales will end before the start of the third quarter.

Are the Unlimited Beverage Stations still available?
Self-serve soda are no longer bottomless and self-serve soda stations are now operated by an attendant.

What adjustments have been made to dining in suites and clubs?
In the club areas, there will be reorganized Chef's Tables with one-way direction with attendants to keep lines moving. Food will be packaged/covered upon arrival for both suites and clubs. We encourage suite holders to place orders five business days in advance to ensure prompt service.

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