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SMS Terms & Conditions


Carolina Panthers and Bank of America Stadium offer services to advertise/communicate to you through the use of text, SMS, MMS, or RCS messages (in any case, a "Text Message," or "Text Message Services"), and web sites ("Site" or "Sites"). BY SUBMITTING YOUR MOBILE DEVICE NUMBER, OPTING-IN, OR SENDING TEXT MESSAGES, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY, AND EXPRESSLY CONSENT TO RECEIVE TEXT MESSAGES** (Including recurring marketing/advertising and personalized messages, e.g. news alerts) to the mobile telephone number you provided or any other number that you designate from the Carolina Panthers and their affiliates via automated telephone dialing systems or other automated technology.


  • You are over the age of 18.
  • You have entered the phone number correctly.
  • You are the owner and the only user of the mobile device, and the number provided; and you are authorized to enter into this agreement.
  • You understand that your telecommunications carrier's messaging and data rates may apply. All charges are billed by and payable to your mobile service provider. Carolina Panthers and Bank of America Stadium do not charge you for sending or receiving Text Messages through the Text Message Service.
  • You understand Carolina Panthers and Bank of America Stadium, its vendors, including but not limited to any and all telecommunications carriers are not responsible for, nor liable for delayed or undelivered Text Messages.
  • You understand not all carriers support all Text Message types. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Carolina Panthers, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
  • We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
  • Consent is not a condition of purchase.
  • You agree to receive Text Messages after 9pm Eastern Time.
  • You understand and agree that message frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
  • You agree to receive Text asking you to opt-in to future Text Messages, including marketing messages.

When requesting to opt-in on desktop, you may receive a return SMS text message confirming your choice to opt-in and asking you to reply with "Y". If you do not wish to confirm your opt-in, simply ignore the text message and do not reply. In order to confirm your opt-in, you must reply "Y". We will also accept "Yes". Successful opt-ins will receive a text confirming the opt-in.


When requesting to opt-in on a mobile device, you may be prompted to send a text message to our phone number to confirm your their opt-in. Successful opt-ins will receive a text confirming the opt-in.

To opt-out of the Text Message Service, text "STOP", "QUIT", "CANCEL", "UNSUBSCRIBE", or "END" from the device which you used to opt-in to the Text Message Service to our phone number. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Carolina Panthers and its service providers will have no liability for failing to honor such requests. You should receive a return Text Message confirming your choice to opt-out. If you opt-out, you should not receive any Text Message until you opt-in again to the Text Message Services. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Carolina Panthers through any other programs you have joined until you separately unsubscribe from those programs. You may also opt-out by calling our toll-free number 1-704-358-7800, or by emailing (if emailing, please make sure to include your mobile phone number for which you opted-in).

If you need assistance sending, receiving, or opting-out from receiving Text Messages, simply text "HELP" to our phone number, call 1-704-358-7800, or email to reach our customer support.

When you sign up for, send a Text Message, or interact with our Text Message Service, we will collect your phone number and any information, including any personal information, you provide. Additionally, we collect the following anonymous information from any Text Message you send: Text Message send date and time, your telecommunications carrier name, the device number and country code from which the Text message was sent, and delivery status. In some instances, anonymous device information, including, but not limited to device type, operating system, and multimedia capabilities will be collected. When you click/tap a link in a Text Message and visit a web site, we may collect other information. **Refer to privacy policy located here.