Benefits of Using GEICO Go Pass
FAQ
Is there a cost to enroll in GEICO Go Pass?
No, enrolling in GEICO Go Pass is free.
How do I enroll in GEICO Go Pass?
Fans can register for GEICO Go Pass here or use the QR code available near the gates. They will be prompted to sign into Ticketmaster and take a selfie to associate their face with their account.
Do I have to enroll in GEICO Go Pass separately for each game?
Once a fan is enrolled in GEICO Go Pass, they will not have to complete that process again. They can use the GEICO Go Pass lanes anytime they come to Bank of America Stadium, even for multiple years.
If I am enrolled at another stadium, does that automatically enroll me for GEICO Go Pass?
No, to ensure that your data and personal identifiable information (PII) remain protected, all user information is isolated between stadiums. Fans must specifically enroll with the Carolina Panthers to be able to use GEICO Go Pass at Bank of America Stadium.
If tickets are transferred to you, can you still use GEICO Go Pass?
Yes, if the tickets are properly accepted in your Ticketmaster account.
Does each member of my party have to enroll in GEICO Go Pass?
No, only the ticket account holder. If your party is together when you enter the express lanes, they can all come in with the ticket holder.
What happens if everyone in my group does not arrive at the gate/stadium at the same time as me?
If your entire group does not arrive at the gate at the same time, the account holder must transfer the remaining tickets through the Ticketmaster or Panthers app and follow the same steps you would typically follow when using a regular ticket.
How do the Panthers use and protect my data?
At the Carolina Panthers, we take a privacy-first approach to protect fan facial recognition information:
- This data is only used to provide you with fan experience programs, such as GEICO Go Pass for expedited stadium entry. The data may be available to service providers who help us operate, maintain, and secure the programs, and we do not sell the data. For more information, visit the Carolina Panthers' Privacy Policy.
- Our service providers who administer this program securely protect this data via encryption and industry-best practices.
- No photos are stored on the entry devices.
- You can opt out of the program at any time. Email access-optout@wicketsoft.com with the subject line "face recognition opt-out".