Benefits of Using Express Entry
Is there a cost to enroll in Express Entry?
No, enrolling in Express Entry is free.
How do I enroll in Express Entry?
Fans can register for Express Entry here or use the QR code available near the gates. They will be prompted to sign into Ticketmaster and take a selfie to associate their face with their account.
Do I have to enroll in Express Entry separately for each game?
Once a fan is enrolled in Express Entry, they will not have to complete that process again. They can use the Express Entry lanes anytime they come to Bank of America Stadium, even for multiple years.
If I am enrolled at another stadium, does that automatically enroll me for Express Entry?
No, to ensure that your data and personal identifiable information (PII) remain protected, all user information is isolated between stadiums. Fans must specifically enroll with the Carolina Panthers to be able to use Express Entry at Bank of America Stadium.
If tickets are transferred to you, can you still use Express Entry?
Yes, if the tickets are properly accepted in your Ticketmaster account.
Does each member of my party have to enroll in Express Entry?
No, only the ticket account holder. If your party is together when you enter the express lanes, they can all come in with the ticket holder.
What happens if everyone in my group does not arrive at the gate/stadium at the same time as me?
If your entire group does not arrive at the gate at the same time, the account holder must transfer the remaining tickets through the Ticketmaster or Panthers app and follow the same steps you would typically follow when using a regular ticket.
How do the Panthers use and protect my data?
At the Carolina Panthers, we take a privacy-first approach to protect fan facial recognition information:
- Our service providers who administer this program securely protect this data via encryption and industry-best practices.
- No photos are stored on the entry devices.
- You can opt out of the program at any time. Email email@example.com with the subject line "face recognition opt-out".